If the selected courier does not have the service for the destination, an alternative courier will be selected which serves the destination. It may take upto 3 to 21 days for delivery of items based on delivery location.

All deliveries are done during the day time between 10 AM to 10 PM. If you have mentioned a specific time of delivery above, we will try our level best to follow the same. Delivery timings if promised cannot be guaranteed in case of special circumstances like extreme weather conditions, riots, strikes, elections, bandhs, etc. & during rush hour days like Valentine’s Day, Mothers Day, Rakhi, New year’s Eve, etc. Order cancellation would not be possible in such circumstances. Products that are couriered can only be delivered at a residence or a business address, they can not be delivered to a wedding hall or a function hall, or any other non-permanent place. Products which are delivered by hand can be delivered to any address given by you.

International Shipping Policy

Thank you for visiting our website. We are committed to delivering your orders safely and efficiently to international destinations. Please review our shipping policy carefully before placing your order.

1. Shipping Coverage

We offer international shipping to selected countries worldwide. If your country is not listed at checkout, please contact us for assistance.

2. Processing Time

• All orders are processed within 3–5 business days after successful payment confirmation.

• Orders are not processed or shipped on weekends or public holidays.

3. Shipping Time & Delivery

• Estimated delivery time for international orders: 7–21 business days

• Delivery timelines may vary depending on:

  • Destination country

  • Customs clearance procedures

  • Local courier services

4. Shipping Charges

• Shipping charges are calculated at checkout based on:

  • Product weight

  • Destination country

• Any additional charges such as customs duties, import taxes, or VAT are the responsibility of the customer.

5. Customs, Duties & Taxes

• International shipments may be subject to customs fees, import duties, and taxes.

• These charges are determined by the destination country and are not included in our product prices or shipping costs.

• We are not responsible for delays caused by customs.

6. Order Tracking

• Once your order is shipped, you will receive a tracking number via email/WhatsApp.

• You can track your shipment through the courier partner’s website.

7. Delivery Issues

• If your package is delayed, lost, or damaged during transit, please contact us immediately.

• We will coordinate with the shipping carrier to resolve the issue as quickly as possible.

8. Incorrect Address

• Customers must provide accurate shipping details.

• We are not responsible for delivery failures due to incorrect or incomplete addresses.

9. Restricted Items

• Certain products may be restricted or prohibited in some countries.

• It is the customer’s responsibility to check local import regulations before placing an order.

10. Contact Us

If you have any questions regarding shipping, please contact us:

• Email:info@arcgar.com

• WhatsApp: +91-9748583676

Note: By placing an order on our website, you agree to the terms outlined in this International Shipping Policy.